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Care-Full Clean​                                                                                E-Gift Cards                 Personal Laundry Service    Wash, Dry & Fold     New! Skin Care Items      


     COVID-19 Updates     

*Please Note, we do not handle Infectious Disease, COVID-19 or Bed Bug Infestation washes ! *

SALE! 10% Off Laundry orders / 15% Off our Flat Rate (our monthly laundry plan).

Return, Refund & Shipping Policy

For Products Only!  Laundry has a separate policy.


Thank You for shopping with Care-Full Clean.

If you are not entirely satisfied with your purchase, we are sorry to hear, but we're here to help. Contact us via email [email protected] or go to our contact page, www.carefullclean.com/contact.


Returns

  • You have 30 calendar days to return an item from the date you received it.
  • For all returns, your item must be unused and in the same condition that you received it. We cannot accept open and/or used items.
  • Your item must be in the original packaging and you will need a copy of your receipt or proof of purchase inside the box that you are sending back to us.
  • Use the return label that came with the original shipment and take to your nearest UPS Store.
  • If you have opened and used the item and you are not happy, please be sure to contact us within 30 calendar days of your purchase for a 50% refund (minus shipping, shipping is nonrefundable). Or you may choose other items, up to the same value as the item you are unhappy with. We cannot accept opened and/or used items.

**Please Note: If you receive a refund, shipping will be deducted from your refund. Example, if you purchased an item that costs $6.50 + tax $0.41 + shipping $6.00 for a total of $12.91, your refund will be minus the shipping for a total refund of $6.91.


Refunds

  • Once we receive your item, we will inspect it and notify you that we have received your returned

item. 

  • After inspecting the item, we will then notify you on the status of your refund.
  • If your return is approved, we will initiate a refund to your credit/debit card (or original method of payment).
  • You will receive your credit (minus shipping, shipping costs are nonrefundable) within 3-7 business days, depending on your card issuer's policies.

**Please Note: If you receive a refund, shipping will be deducted from your refund. Example, if you purchased an item that costs $6.50 + tax $0.41 + shipping $6.00 for a total of $12.91, your refund will be minus the shipping for a total refund of $6.91.


Shipping

  • We ship most of our products on our site anywhere in the contiguous US. Spray Sunscreen can only be shipped UPS Ground in the contiguous US.
  • For Hawaii, Alaska, or Puerto Rico, unfortunately, we cannot ship Hand Sanitizers, Herbal Freezes, and Spray Sunscreens as they must ship UPS ground.

Contact Us

If you have any questions on how to return your item, contact us by email at [email protected] or go to our contact page, www.carefullclean.com/contact.